PACS, DICOM, and the bandwidth your radiologists actually need.

What do we keep running?

• PACS and RIS: reading workflow, scheduling, reporting, and study status stay available.
• DICOM storage and archive: capacity, retention, integrity, backup, and restore testing keep pace with the image history.
• CT, MRI, ultrasound, and X-ray modalities: studies transfer with reliable identifiers and monitored paths.
• Remote reading workstations and secure VPN: authentication, bandwidth, image traffic, and teleradiology stay supported.
• Image sharing and RIS/EHR integration: permissions, audit trails, reports, and referral handoffs stay controlled.

How do we work with radiology practices?

PACS downtime is critical priority. A reading chain interruption is actively worked within 15 minutes, in writing, around the clock.

Downtime procedures built for the reading room. Urgent studies, incoming work, readers, referring physicians, approved fallback information, and queue reconciliation are rehearsed before recovery is urgent.

We own the vendor call. When the modality, PACS, RIS, VPN, archive, or image-sharing vendor points elsewhere, we make the calls and bring you the answer.

HIPAA and ACR documentation done for you. Archive evidence, segmentation, access reviews, image-sharing controls, and recovery tests stay current.

What is the same standard, tuned to your practice?

Every Evolv IT client gets the contractual 15-minute critical response SLA, 24/7/365 monitoring, named engineers who learn the environment, quarterly reviews, and a US-based team serving the Southeast. For radiology, those commitments are applied to PACS, DICOM archives, modalities, remote reading, teleradiology, image sharing, and integrations first. Start with our healthcare IT services, medical practice IT support guide, healthcare insights, or our MSP quote guide.